HOME BUYERS  - GRIEVANCE REDRESSAL  & RESOLUTION SERVICES

 

In recent time we have witnessed a huge spurt in form of litigations and courts also giving major reliefs to the homebuyers. However not all litigation has finally resulted into a final resolution of issues.  There are still a large no of projects where home buyers are struggling getting the final relief be it 

 

1. Completion and Possession with or Without Delayed Penalty

2. Refund with or without Interest.

 

In addition the homebuyers are also faced with great financial difficulties arising out of continuing Rental Costs & Interest on Home Loans and EMI repayments. 

 

This problem continues for a majority home buyers leaving aside those who may have bought properties with select few Builders. 

 

A large no of home buyers are even not sure of filing a litigation not sure of:

 

1. How to deal with the issues while not staying locally Specially in case of NRI’s and individuals staying at far of locations?

2. Which lawyer to deal with?

3. How to manage litigation and deal with lawyers? 

4. How to achieve the real resolution?

5. Whether their case if just right to initiate any action?

6. Whether the court orders can really be enforced?

7. How to deal with banks under various scheme Jointly floated by Builders & banks with the Approval of Banks?

8. Responsibilities of banks in the process of buying a home?

9. Their Rights & Obligations w.r.t to Builders and Banks?

 

Even with RERA kicking in execution and enforcement of orders remains a concern. 

 

Only Litigation is not the only way to resolve the crisis, which involves various institutions and parties like the builders, banks, State Authorities and regulators.   

 

Home buyers therefore need some one to hand hold them and guide them through the process with professional services building a bridge between them the lawyers and also dealing with various stake holders involved in the process of buying a home and a resolution. 

 

Grievance Redressal & Resolution Services therefore become important and can be customized on a case-to-case basis.  Some of the services may include:

 

1. Legal Guidance and Counseling.

2. Identifying Deficiencies In project including but not limited to delays.

3. Identifying the End Goal or Grievance Redressal & Resolution Process.

4. Strategy Building Including but Not Limited to Initiating Legal Action and choosing the right course of action.  Only filing of a case may not get you to the desired end goal. 

5. Support of face to face resolution and negotiations.

6. Whether to move against, Builder, Bank or bank & Builder. 

7. Evidence Collection involving Complete Reconstruction of facts & case including Filing of RTI’s.

8. Risk Evaluation and Mitigation.

9. Taking Over and handing Over of Possession Services including Architectural Audit Services.

10. Claim Calculation & Justification. 

11. Identifying and selecting the right lawyers.

12. Legal Drafting & Petitions.

13. Filing Litigation in appropriate forums and courts.

14. Engaging with Banks  & Regulators wherever necessary.

15. Legal Concierge Services During Course of Litigation including Grievance Redressal & Resolution process.   

16. Other Customized Services specifically suited to the case.  

 

 

You can choose form individual Services and Packages. 

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